Frequently Asked Questions

 

 

How does local pickup work? 

Place your order and select Local Pickup. We will contact you as soon as possible to arrange a time that works for local pickup so that you can avoid shipping charges if you live in Massachusetts. Please be sure to include an email address and if possible a cell phone number so that we can coordinate pickup expeditiously. Typical pickup locations are in Hopkinton, Natick and Waltham, MA. 

When should I start using the kit? 

The calendar is customizable to your celebration date, so whether you use the Julian or Gregorian calendar, there are enough bags to work for you!

If you celebrate Christmas on:

  • December 25th - Start on December 12th
  • January 6th - Start on December 25th
  • January 7th - Start on December 26th

What is the quality like?

Not one part of this project has been purchased off the shelf. Everything is either a handmade or machine assisted, high quality, product. We won't settle for less in our own lives, and we are customers too after all. We've chosen natural materials whenever possible, to ensure that everything is machine washable. The rest of the products are laminated so that they wipe clean. We intend this product to last you many long years to come and be part of a new family tradition.

Do you ship to Canada or other countries?

Yes! You can now purchase the kit on our Etsy site for international shipping for the same pricing and discounts listed here on our website.

Do you sell wholesale?

Yes! Our bulk discount pricing starts at 1 carton (36 kits), and continues in 1 carton increments. You can now purchase cartons on our Etsy site.

I'm a non-profit, can I reuse your materials?

Please contact us for permission, we are happy to provide you with materials, above and beyond what is available on our site. permission@pixelante.net

Here is our legalese with regards to our product, imagery, and text. 

No part of this publication may be reproduced in whole or in part, or stored in a retrieval system, or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, without written permission of the publisher. For information regarding permission, write to Pixelante at permission@pixelante.net. Non profit organizations are encouraged to contact for supplemental materials.